FAQs

1. How long does shipping take?

Orders typically ship within 12 to 15 business days. Once dispatched, you will receive a tracking number to monitor your package’s journey.

2. How much does shipping cost?

Shipping costs are calculated at checkout based on your location. We strive to keep shipping straightforward and transparent.

3. How can I track my order?

After your order is shipped, a tracking number will be provided via email. You can use this number to follow your package every step of the way.

4. What payment methods do you accept?

We accept major credit and debit cards, as well as secure online payment options available at checkout.

5. Can I cancel or change my order?

Orders can only be canceled or modified before they are processed for shipping. Please contact our support team as soon as possible if you need assistance.

6. Do you offer returns or refunds?

Yes, we offer returns and refunds under certain conditions. Please refer to our Returns & Refunds Policy page for detailed information.

7. How do I contact customer support?

If you have any questions or need help with your order, reach out to us at trendsscale@gmail.com. Our team is always happy to assist you.